International conference calls or conference calls with participants in two or more time-zones can be a challenge with common questions like: What is the base way for Dieter to dial in from Berlin; Is Mary in Vancouver 3 hours
ahead or 3 hours behind my time or; does Sydney, Australia observe daylight savings time (the answer is yes, from the first Sunday in October to the first Sunday in March, western Australia does not however).
When planning your next international conference call keep in mind these 3 useful tools to get everyone connected at the right time and eliminate confusion.
- Call Me and Viewer Apps. Dialing out to participants can be cumbersome using touch tone dial out within a conference call, but Mercuri delivers with two unique web app options to help:
Participants can dial out to themselves using our Call Me page. They simply enter their participant code, name, and set the country code and enter their phone number (and extension if applicable), then click connect. Call Me shows you the progress of the dial out. When the participant’s phone rings they simply answer and join the call.
The Moderator can dial out to any participant with the Conference Viewer. Like Call Me, just enter the name, set the country code and enter the number (and extension if applicable) and then press Call or Sidebar. Sidebar allows you to speak to the participant before they join the call while Call will immediately join the participant to the conference call.
- Numbers page: Our Numbers Page lists all our global dial-in accesses either alphabetically or closest to the user geographically. Toll Free, Local and National dial ins are listed for over 100 cities and 50 countries as well buttons for Skype direct link and our web audio dial in.
As the moderator use the numbers page to get valuable time-zone information. Just set your meeting date and time at the top of the page and then see the meeting date and time local to any of the dial-in accesses by clicking the Globe icon button next to the number. This amazing new feature calculates the time of the meeting to any listed local number for the scheduled time of the meeting! You’ll never have to worry about how many hours ahead or behind a participant may be, or if or when daylight savings time comes into effect as the scheduled meeting time will always be accurate for all locations! As a participant the numbers page link is included in all invitation emails sent out by Mercuri so that each participant can quickly and easily find the best dial-in number option for to use.
- Outlook Conference scheduler : Use our Outlook App to schedule your conference call right from Outlook using your Outlook Contacts. When you use Outlook with Mercuri’s Conference Scheduling App you set your meeting for your local time
and when you send out the invitation each participant will receive a calendar invitation that automatically adjusts the meeting time to their local time-zone based on their computer’s settings. Each invitation automatically includes the link to our Call Me and Numbers pages so everyone can join easily and on time. A similar email invitation web app is available in our Selfcare Website